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Art Galleries and Museums

A telepresence robot at the Hastings Contemporary

Ohmni ® telepresence robot tour at Hastings Contemporary. Image copyright Hastings Contemporary.

Telepresence provides a fantastic opportunity for remote access to an art gallery or museum from anywhere in the World.

 

The technology provides an accessible option for those who might otherwise be unable to travel for a variety of reasons, including poor health (e.g., COVID), disability, or travel restrictions.

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The bot’s mobile platform allows visitors to explore an exhibition space and examine the items on display using the built-in camera to get the best possible view.

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If you are interested in exploring the possibilities of developing a robot experience of your own, please reach out to us by emailing contact@roboticsforgood.co.uk or using our contact form and we will be happy to speak with you.

Case Study: Telepresence robot tours at the Djanogly Gallery

Overview

In collaboration with Neil Walker, head of Visual arts at Lakeside Arts at the University of Nottingham along with the University Cobot Maker Space, and thanks to content provided by curators Dr. Richard Hornsey (UoN) and Sophie Clapp (Boots), Robotics for Good helped prepare a robot tour of the Boots UK Counter Culture exhibition at the Djanogly Gallery on the University of Nottingham campus.

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Guided Robot Tours

The Counter Culture robot tour had a "Beauty" theme, exploring how beauty has changed at Boots over the last 175 years. Taking visitors on a 5-stop tour of the gallery, the temi robot played custom-made tour videos and other images at each stop to enhance the experience. Prepared specifically for the tour, the curator's videos allowed the attendees to have their own, personalised guide to the exhibition. 

Richard with the temi robot at the Djanogly gallery Boots Counter Culture exhibition

​Robotics For Good C.I.C. Involvement

We provided support and expert consultancy, developed the robot tour, and adjusted the robot configuration to fit the gallery environment. A lot of care needs to go into the details of the tour and tailored configuration of the robot, including:

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  • Robot location mapping, with tour stop locations and enhanced options such as virtual walls to avoid restricted areas

  • Robot navigation setting adjustments to suit the location space

  • Homescreen design including imagery and options

  • Scheduling of robot actions at the beginning, at each tour stop, and in between stops

  • Preparation of tour content, including the adjustment of media volume and inclusion of sub-titles

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University project

The tour project was undertaken as part of a study by researchers from the School of Computer Science, at the University of Nottingham in collaboration with Robotics for Good, and researchers from King's College London and Cardiff University. The project is part of the UKRI Trustworthy Autonomous Systems Hub research programme.

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Study purpose:

"We are exploring potential uses of robots in museums, such as increasing visitor engagement and accessibility. As robots become more prevalent in public spaces, we want to understand the perspectives and experiences of the diverse range of people in those spaces and examine interaction with and around the robots."

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Sample video

The video clip below shows a part of the Boots robot tour in action:

Robot Tour Package

If you are interested in developing a robot tour, either as a one-off for a particular event or as a permanent visitor option, we will take you every step of the way:

  1. Robot tour design, including remote telepresence for remote accessibility, if required

  2. Tour content preparation

  3. Location mapping and configuration with safety precautions

  4. Solution testing and user-specific personalisation

  5. Staff and user documentation and training

  6. On-site support

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Don't hesitate to contact us today to find out more.

Case Study: Telepresence robot tours at the Hastings Contemporary

Overview

Funded by the Curating for Change project by Screen South and Accentuate, and in partnership with Robotics For Good, the Being Here project at Hastings Contemporary developed robot tours for groups and individuals in the local area unable to travel to the gallery.

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Group tours for schools

The art gallery allows schools the experience of touring the art gallery through a shared link to the live robot camera feed.

The robot is driven around the gallery by one of the staff who shares their screen on a video call with the school using Microsoft Teams. [Other tools like Zoom can also be used]. The class receive a guided tour and can contact the guide so that the tour is updated in real-time to suit the children’s interests and feedback.

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Using the robot technology has enabled the gallery to reach further afield to schools that would not normally visit the area, with the children able to visit the gallery from the classroom in a unique and fun experience.

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Demonstrations and tutorials

As well as the art gallery tours, the robot is being used as a teaching aid, with students of any age or background able to join and benefit from demonstrations.  The robot’s camera and audio allow enable a 2-way video conversation between teacher and student in real-time.

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Accessible Access to the Gallery

In addition to the school visits, through a partnership with Accentuate, people with a range of impairments and health difficulties have been given the opportunity to visit the gallery through the robot. It means the gallery can reach people who have absolutely no means of physically accessing it.

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Guided Robot Tours

The tours provided the opportunity for remote visitors to attend exhibitions from the comfort of their own home or community centre, reducing accessibility issues, logistical hurdles and Covid-19 concerns.

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Individual visitors using the robot are able to drive around and experience the exhibitions with a local guide in a highly interactive and personal experience. In this respect it is also a great technology for people with social anxiety, and can be used to provide them a way to first meet up with people without the stress of being their in person. The idea here would be to use the robot to help someone to develop the confidence to take a step into the real world.

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The immersive experience can be further enhanced by using a VR headset, through which the robot’s webpage can be accessed using a basic Browser. The VR headset provides a large screen view that covers most of what they can see, whilst helping to remove distractions in their local environment.

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Feedback from robot users:

“You don’t have the stressfulness of having to navigate crowds when you’re in a wheelchair and mobility scooter”

“I feel you can better interact with the space, because you don’t have to deal with navigating crowds”

“You feel more like a human being rather than you’re in a lecture in college”

A user driving the Ohmni ® telepresence robot using a Meta Quest 2 Virtual Reality headset.

Image showing a user driving the Ohmni ® telepresence robot using a Meta Quest 2 Virtual Reality headset.

Robotics For Good C.I.C. Involvement

As the technical consultants and robot supplier for the project, we selected and deployed the robot, providing training to the Hastings Contemporary team on the robot's capabilities; giving advice and instruction on driving techniques, support with scheduling robot calls, and advising on how to share a live telepresence call using Microsoft Teams or Zoom. A key requirement of any telepresence experience is the presence of a good Wi-Fi connection for the robot throughout the space it is operating. As part of our consultancy work on the project, we installed additional Wi-Fi Mesh access points to enable the robot to remain connected in the galleries.

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Project video

In this film, staff and participants are interviewed about their experience of using a telepresence robot to gain access to the gallery remotely. It was shot on-site at Hastings Contemporary by filmmaker Oliver Parkin, and produced by Esther Fox of Accentuate.

Hastings Contemporary logo
Screen South logo
Museums Association logo
Arts and Humanities Research Council logo
Accentuate logo
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